FREQUENTLY ASKED QUESTIONS

SHIPPING & ORDERS

When will I receive my order ?

Your order is shipped within 24 to 48 hours. Delivery usually takes between 3 and 7 business days.

How can I get my tracking number?

If you have not received a tracking number for your order, please contact us at the following email address:
contact@home-appliance-store.com

My order is incomplete

Due to our different distribution networks, which vary depending on the type of product, your items may be shipped separately.
If you ordered more than one product and have already received one, the remaining item(s) may arrive shortly after.

I haven’t received my order / I would like to return my order

Customer satisfaction is our top priority.
Please contact us by email at contact@home-appliance-store.com or via our contact form. Our team will do its best to assist you and find a suitable solution as quickly as possible.

SECURITY

What payment methods do you accept?

We offer secure purchases through the Shopify Payments platform. We accept payments via major credit and payment methods, including American Express, Apple Pay, Credit Cards, MasterCard, PayPal, and Visa.
We do not accept checks, money orders, or bank transfers.

Is my information secure?

Yes. All payments are processed securely through Shopify Payments, using SSL encryption to protect your personal and financial data. Transactions are fully encrypted and secure.